Solutions Tailored for Your Business
Small businesses can utilize our off-site monitoring services and as-needed on-site maintenance by partnering with KitRx in a Service Level Agreement (SLA). Each SLA is tailored to your organization’s needs and budget, is clearly defined as to what it includes and does not include, and contains a reporting schedule. There are no surprises with KitRx. Click here to download a comprehensive description of KitRx solutions and services.
The annals of computer adaptation, network development and database management are full of stories of how companies of various sizes have lost significant revenues, market share and customer confidence because of poorly managed information technologies. Whether it was a toy company’s file problems on its server due to patch update mismanagement or a medical office’s useless backup tapes that weren’t correctly connected or had their software loaded, the costs of network neglect to businesses of all sizes and natures can be enormous.
KitRx basic Desktop management plan includes all the most important features for system, network and data security and reliability:
- Update & Patch Management: Updates and Patches are designed to fix problems (such as bugs and graphics) and improve the usability and performance of Desktop computers & Servers. Constant monitoring ensures that you have all the necessary updates, preventing problems before they occur.
- System & Event Log Monitoring: KitRx will remotely monitor your Windows system event logs, application event logs and security event logs and assign a standard set of alerts to your needs.
- Virus Definition Management: Today’s Virus’ can take advantage of network services to spread their infections (Internet, email and network file-sharing) as well as taking advantage of removable mediums like floppy disks, CD’s and USB drives. Your Server Advantage + will be monitored and have the latest virus definition available installed andrunning.
- Daily System Audits: Daily system-wide technical assessments including monitoring and reporting of changes to files and settings to the system, as well as security ulnerability scans, reviewing application and operating system access controls and physical access to the Server Advantage +.
- End-User Support Portal: User access to KitRx engineers and other features. Built-in online chat for support.
- Remote management: With the ability to remotely connect to all KitRx managed systems you vastly improve the response times to you issues. KitRx remote technology is secured by 256 bit RC4 rolling encryption, which is more secure than most online banking technologies.
- System Maintenance: KitRx provides all the necessary maintenance to all your systems such as temporary file cleanup; hard drive defragging, virus scans and updates, Spyware scans, backup verifications and much more.
- Monthly Management Reports: A comprehensive set of status and situational reports providing system activity, patch status, and other critical data. KitRx’s Desktop Advantage plan includes all of the above features and adds these additional management tools:
- Application Deployment: New client Software installs can identify potential areas of concern and allows you to protect your system integrity. Files and applications can be automatically removed or restricted on demand.
- Hardware Change Management: Unauthorized hardware modifications can reduce the reliability of your systems byconflicting with existing hardware.
- Security Monitoring: KitRx provides real-time monitoring of your security logs, preventing unauthorized and illegal activitiessuch as multiple logon attempts, attempts at exploitation, foreign devices or systems attached to your network, writeable drives or USB keys and much more.
- Spyware Removal & Management: Nightly managed anti-Spyware scans with automated cleans and report.
- Bandwidth Usage Tracking: Network Protection allows you to monitor and control access on a per application and per machine basis. You can use it to collect bandwidth utilization consumed by each managed machine on your network.
- Asset Management: Keep a detailed record of all system assets.
- Report Generation: Generate your own custom reports as needed. Comprehensive integrated management and operational reports, customizable and always available. View online or export to HTML, Word or Excel.
KitRx’s Desktop Advantage + provides all the features above plus - automated enforcement of client driven policies for optimal system efficiency and backup and disaster recovery through a daily server imaging system
As the heart and soul of a computer network, servers enable all security needs of the network, including file and resource access and sharing. Servers cannot, as some believe, run forever without maintenance. KitRx applies the same comprehensive services of Desktop Advantage + to clients’ servers to ensure that clear real-time visibility is maintained for optimal server performance.
EveryMethod provides consulting services by the hour or project in the areas of:
- System Architecture
- Technology Strategy
- System Implementation